Terms and Conditions

Last Updated: May 22, 2026

Welcome to the TradeMarkt Seller Portal. By registering and using our platform, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully.

1. Acceptance of Terms

By accessing or using the TradeMarkt Seller Portal (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Seller Account Registration

2.1 Eligibility

To register as a seller, you must be at least 18 years old and capable of forming a legally binding contract. You must provide accurate and complete registration information.

2.2 Account Types

2.3 Account Security

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

3. Product Listings and Sales

3.1 Product Condition

Sellers may list and sell both new and second-hand items, provided they accurately describe the condition of the product in the listing.

3.2 Listing Accuracy

All product listings must be accurate, complete, and truthful. This includes descriptions, images, pricing, and shipping information.

3.3 Prohibited Items

TradeMarkt strictly prohibits the listing and sale of illegal, hazardous, or counterfeit items, as well as items that violate any third-party intellectual property rights. A full list of prohibited items is available in our Seller Policy Guidelines.

4. Order Fulfillment and Shipping

4.1 Timely Dispatch

Sellers are responsible for processing and dispatching orders promptly after receiving payment confirmation from TradeMarkt.

4.2 Shipping Responsibility

You are responsible for securely packaging and shipping items to customers. We recommend using tracking services for all shipments.

5. Payments and Payouts

5.1 Commission Fees

TradeMarkt charges a commission fee on all successful sales. The exact commission rate will be communicated to you during the listing process and may vary by category.

5.2 Payout Process

Funds from completed transactions will be deposited into your nominated bank account after the customer has received the item and the transaction status is marked as 'completed' or 'delivered' within our system. Payout schedules and minimum payout thresholds apply.

5.3 Business Account Sub-User Fees

For Business Seller Accounts, an additional fee of R50 per user account per month applies for each sub-user added to your business profile.

6. Returns and Disputes

Sellers must adhere to TradeMarkt's return policy and handle customer disputes in a fair and timely manner. Our dispute resolution process is in place to mediate if necessary.

7. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and disclose information.

8. Limitation of Liability

TradeMarkt shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service.

9. Changes to Terms

TradeMarkt reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

For any questions regarding these Terms, please contact our support team.

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